1. About Apex Lines
Welcome to Apex Lines.
Apex Lines is an independent UK-based automotive and motorsport-inspired apparel brand, operated by Ian Oxborough as a sole trader.
These Terms & Conditions explain the conditions that apply when you browse our website, purchase products or use our services. By placing an order, you agree to these terms. Nothing in these terms affects your statutory consumer rights.
Business details
Trading name: Apex Lines
Business owner: Ian Oxborough
Business address: 29 Bursar Street, Cleethorpes, DN35 8DT, United Kingdom
Email: info@apexlines.co.uk
Throughout these Terms & Conditions, references to “we”, “us” and “our” mean Apex Lines. References to “you” and “your” mean our customers and website visitors.
2. Our Products & Availability
At Apex Lines, we take pride in offering high-quality, automotive and motorsport-inspired apparel and accessories.
Many of our products are produced to order by our trusted print and fulfilment partner, Inkthreadable. This means that production generally begins after an order has been placed, rather than products being held in stock ready for immediate dispatch.
We aim to describe and photograph our products as accurately as possible. However, slight variations in colour, appearance, print positioning or sizing may occur due to differences in screen displays, garment manufacturing and the printing process.
Product sizes and measurements are provided as a guide. We recommend checking the relevant size guide before placing your order.
All products are subject to availability. If an item becomes unavailable after you have placed an order, we will contact you as soon as reasonably possible to offer an alternative, where appropriate, or a full refund for the unavailable item.
We reserve the right to update product descriptions, specifications and availability information where necessary. Any changes will not affect orders already accepted without your agreement.
3. Prices & Payment
All prices displayed on the Apex Lines website are in Pounds Sterling (GBP), unless otherwise stated.
Apex Lines is not currently VAT registered, so VAT is not added separately to our product prices.
Delivery charges, where applicable, are calculated and displayed during checkout before you confirm your order.
We accept the payment methods displayed at checkout. Online payments are processed securely through Square, our third-party payment provider. Apex Lines does not store your full payment card details.
Payment must be authorised before an order can be processed. If payment is declined or cannot be completed, your order will not proceed.
We take reasonable care to ensure that our prices are accurate. However, if we discover an obvious pricing error before accepting your order, we will contact you to explain the correct price and give you the opportunity to proceed or cancel.
We may change our prices and promotional offers from time to time. Any changes will not affect orders already accepted at an agreed price.
4. Orders & Order Acceptance
When you place an order through the Apex Lines website, you are making an offer to purchase the products selected, subject to these Terms & Conditions.
After completing checkout, you may receive an automated email acknowledging that we have received your order. An acknowledgement of receipt alone does not mean that your order has been accepted.
A contract between you and Apex Lines is formed when we send you an email confirming that your order is being processed. This is normally the email headed “Thank you for your order”.
Once your order has been accepted, it will normally be passed to our print and fulfilment partner, Inkthreadable, for production.
We reserve the right to decline an order before acceptance where there is a legitimate reason, including product unavailability, payment issues, suspected fraudulent activity or an obvious pricing error. If payment has already been taken, we will refund any amount paid for an order we cannot accept.
Please check your order details carefully before completing checkout, including product selection, size, colour and delivery address.
If you notice an error after placing your order, contact us as soon as possible at info@apexlines.co.uk. We will do our best to help, although changes may not be possible once production has begun.
Your statutory rights, including applicable cancellation and refund rights, are not affected by these terms.
5. Production, Delivery & Shipping
Many Apex Lines products are printed and produced to order by our fulfilment partner, Inkthreadable.
Production Times
Orders typically require 3–5 working days for production before dispatch. This is an estimate rather than a guaranteed production timeframe, and production may occasionally take longer during busy periods or due to circumstances beyond our control.
Delivery Charges & Estimates
Available delivery options, charges and estimated delivery times are displayed at checkout.
Delivery times are estimates and begin once your order has been dispatched. Production time is additional to the estimated delivery time.
We offer free standard delivery within the United Kingdom. International delivery charges vary depending on the destination and the weight of the order.
International Orders
Customers ordering from outside the United Kingdom may be responsible for import duties, customs charges and local taxes imposed by the destination country, unless checkout expressly states that these charges are included.
Customs processing may occasionally delay international deliveries.
Delivery Issues
Please ensure your delivery address is accurate and complete when placing your order.
If your order is delayed, damaged during delivery or does not arrive, please contact us at returns@apexlines.co.uk so we can investigate and arrange an appropriate resolution.
Apex Lines remains responsible for the goods until they are delivered into your physical possession, or into the possession of a person you have identified to receive them, in accordance with applicable consumer law.
Your Consumer Rights
We aim to deliver orders within the estimated timeframes provided. Unless a different delivery period has been agreed, goods must generally be delivered within 30 days of the contract being formed.
If delivery is delayed, your rights to request delivery within an additional reasonable period, cancel an order or receive a refund will be respected in accordance with applicable consumer legislation.
For further information, please see our Delivery & Shipping Policy.
6. Cancellations, Returns & Refunds
At Apex Lines, we want you to be happy with your purchase. If something isn’t right, please contact us and we’ll do our best to resolve it.
Your Right to Cancel
For most products purchased online, UK consumers have the right to cancel their order within 14 days of receiving their goods, without needing to provide a reason.
To exercise this right, please email returns@apexlines.co.uk with your order number and a clear statement that you wish to cancel.
You then have a further 14 days to return the goods.
Although many Apex Lines products are printed to order, this does not automatically remove your statutory cancellation rights. Certain genuinely personalised or made-to-customer-specification products may be exempt, where permitted by law. Any applicable exemption will be made clear before purchase.
Returning Unwanted Items
Unless otherwise agreed, customers are responsible for the direct cost of returning unwanted items when exercising their statutory right to cancel.
Please take reasonable care of returned products. You may inspect or try on an item as you would in a shop, but handling beyond what is necessary to establish its nature, characteristics and functioning may result in a lawful deduction from your refund.
Please refer to our Returns & Refunds Policy for the return address and instructions. For faulty or incorrect items, please contact us before sending anything back.
Refunds
Where you exercise your statutory right to cancel, we will refund the product price and the original standard delivery charge, where applicable. Additional costs for an enhanced delivery option are not refundable beyond the cost of our least expensive standard delivery option.
Refunds will be made using your original payment method unless otherwise agreed.
We will issue the refund within 14 days of receiving the returned goods or receiving evidence that you have sent them back, whichever is earlier.
Faulty, Damaged or Incorrect Items
If your order arrives faulty, damaged, incorrectly printed or not as described, please contact us as soon as possible at returns@apexlines.co.uk.
We may ask for photographs to help investigate the issue.
Where goods do not meet the requirements of the Consumer Rights Act 2015, we will provide an appropriate remedy, which may include a replacement, repair or refund, depending on the circumstances and your statutory rights.
Customers will not be required to pay return postage for goods confirmed as faulty or not as described where the law requires us to cover those costs.
Further Information
Please refer to our Returns & Refunds Policy for further details.
Nothing in this section limits or excludes your statutory consumer rights.
7. Intellectual Property
Unless otherwise stated, the Apex Lines name, original logos, artwork, graphics, product designs, photographs, written content and other original materials displayed on this website are owned by Apex Lines or used with the permission of their respective rights holders.
These materials may be protected by copyright, trade mark and other intellectual property laws.
You may browse our website and download or print individual pages for your personal, non-commercial use.
However, you must not reproduce, copy, modify, distribute, sell or commercially exploit our original artwork, designs, branding or website content without obtaining prior written permission from Apex Lines or the relevant rights holder.
Purchasing an Apex Lines product does not transfer ownership of any intellectual property rights associated with its artwork, branding or design.
References to vehicle manufacturers, motorsport teams, racing circuits or other third-party names and marks remain the property of their respective owners.
Unless expressly stated otherwise, Apex Lines is an independent apparel brand and is not affiliated with, sponsored by or officially endorsed by those third parties.
Nothing in these terms restricts any use permitted by applicable law.
8. Website Use & Responsibilities
We aim to keep the Apex Lines website accurate, secure and available for our customers.
By using our website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorised access to our website, customer accounts or systems.
- Introduce viruses, malicious software or other harmful material.
- Interfere with the website’s operation or security.
- Use automated tools to extract website content without permission, except where permitted by law.
Website Availability
We cannot guarantee that our website will always be available or free from technical interruptions.
We may occasionally suspend access for maintenance, security updates or improvements.
Customer Accounts
If you create an Apex Lines customer account, you are responsible for keeping your login details confidential and notifying us promptly if you suspect unauthorised access.
External Websites
Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of websites operated independently of Apex Lines.
Our Responsibilities
We take reasonable care in operating our website and providing accurate product information.
Nothing in these Terms & Conditions excludes or restricts liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.
9. Privacy & Personal Data
At Apex Lines, we take the privacy and security of our customers’ personal information seriously.
When you browse our website, create an account or place an order, we may collect and process personal information necessary to operate our business, fulfil orders and provide customer support.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
To operate our online store, we use trusted third-party service providers, including:
- Inkthreadable — for printing, producing and fulfilling customer orders.
- Square — for securely processing online payments.
- IONOS — for website hosting and associated technical services.
Personal information is shared with these providers where necessary for the relevant services, subject to applicable data protection requirements.
For further information about the personal information we collect, how it is used, how long it is retained and your rights, please read our Privacy Policy, available through the footer of our website.
For privacy-related enquiries, please contact info@apexlines.co.uk.
10. Governing Law, Changes & Contact Details
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the United Kingdom or another country, you may also benefit from mandatory consumer protections that apply in your place of residence.
Nothing in these terms prevents you from exercising any legal rights or bringing proceedings in a court where applicable law permits you to do so.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, services, legal requirements or website operations.
The latest version will be available on this page, together with its most recent update date.
Any changes will apply to future orders and will not retrospectively alter the terms of an order already accepted without your agreement.
Questions, Concerns & Complaints
If you have a question about these Terms & Conditions, an order or any aspect of our service, please contact us.
We aim to respond to enquiries as promptly as reasonably possible and to resolve complaints fairly.
Contact Details
Apex Lines
Operated by Ian Oxborough, Sole Trader
29 Bursar Street
Cleethorpes
DN35 8DT
United Kingdom
Email: info@apexlines.co.uk
Last updated: 1 November 2026